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Policies, Procedures & Strategies
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THE POLICIES ON THIS PAGE ARE CURRENTLY BEING REVIEWED AND ARE BEING UPLOADED AS THEY ARE APPROVED BY OUR BOARD OF MANAGEMENT. IF YOU REQUIRE A COPY OF A PARTICULAR POLICY THAT HAS NOT YET BEEN UPLOADED PLEASE CONTACT NORTH DEVON HOMES ON 01271 312500.
Customer Service and Complaints Policies
Equality and Diversity Policies
Neighbourhoods Policies
Rent Payment and Arrears Policies
Involving Residents Policies
Stock Investment and Maintenance Policies
Leaseholders Policies
Allocations and Lettings Policies
Allocations and Lettings
Assignment and Mutual Exchange
Succession
Customer Service and Complaints Policies
Equality and Diversity Policies
Equal Opportunities
Neighbourhood Management Policies
Domestic Violence
Relationship Breakdown
Upkeep of Common Parts
Under Occupancy
Rent Payment and Arrears Policies
Rent Payment and Arrears Recovery
Customer Forum Minor Works - under review
Customer Forum Expenses and Allowances - under review
Stock Investment and Maintenance Policies
Contract Procurement
Energy Efficiency in Homes
Kitchen Refurbishment
Cyclical Maintenance
Guidance Note - Disrepair
Guidance Note - Repair Priority Times
Guidance Note - Repair Responsibilities
Voids
Window Replacement
Empty Property Management
Gas Safety
Home Ownership
Property Purchase
Leasehold Management
Right to Buy
Right to Acquire
Minor Disposals of Land
- Customer Comments
- Downloads
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- Policies, Procedures & Strategies
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