Planned Maintenance Programme

The Planned Maintenance programme of work delivers improvements such as replacement kitchens, bathrooms, heating systems, electrical upgrades and external decorations. You will be contacted ahead of time if your home is part of the programme.

The Planned Maintenance Service Review Group holds a bi-monthly meeting with customers who receive updates on current progress, discuss a range of issues and are able to influence the Planned Maintenance Service area.

We value our customers' opinions and feedback and provide a Customer Satisfaction Questionaire for every item of work carried out. The results of these are provided to customers, contractors and North Devon Homes' Board of Management to enable continuous improvement. If you have not completed a satisfaction questionnaire for works carried out on your home, please click here to download a questionnaire. You can then either email it back to enquiries@ndh-ltd.co.uk, pop it in the post or drop it into one of our offices.

To follow progress on our PRC regeneration visit our blog