01271 312500
0800 917 0619
Report a Repair
In order to keep your home in good condition, we provide a repair service and an emergency out of hours service. A dedicated maintenance team provides this service for each area that we operate in.
You can now report a repair to North Devon Homes using our new online reporting facility. Click here to report a repair online.
To see if North Devon Homes is responsible for the repair needed to your home click here to see the repair responsibilities.
All repairs are carried out by approved contractors. We continuously monitor them to ensure they provide a prompt, high quality and value for money service.
The categories of repairs and response times are as follows:
| Repairs Category | Target | Response Measures |
| Category A | 1 Working day | 99% within target |
| Category B | 5 working days | 97% within target |
| Category C | 10 working days | 97% within target |
| Category D | 20 working days | 97% within target |
For examples of repair categories click here
Emergency Repairs - Out of Hours
If your repair is an emergency and you need to call outside our office opening hours, contact our out of hours and emergencies number on: 0800 9170619
