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Planned Maintenance Programme

Planned Maintenance Programme
The Planned Maintenance programme of work delivers improvements such as replacement kitchens, bathrooms, heating systems, electrical upgrades and external decorations. You will be contacted ahead of time if your home is part of the programme. Please click here to view the 2011-12 Planned Maintenance Programme.

Service Review Group
The Planned Maintenance Service Review Group hold a bi-monthly meeting with customers who receive updates on current progress, discuss a range of issues and are able to influence the Planned Maintenance Service area.

We value our customers opinion and feedback and provide a Customer Satisfaction Questionaire for every item of work carried out. The results of these are provided to customers, contractors and North Devon Homes Board of Management to enable continuous improvement. If you have not completed a satisfaction questionnaire for works carried out on your home please click here to download a questionnaire. You can then either email it back to helen.brockway@ndh-ltd.co.uk, pop it in the post or drop it in to one of our offices.

For more information about the Planned Maintenance Team and the services they provide please use the links below:

Property Adaptations

Customer Choice

Advantage South West

To read our Cyclical Maintenance Policy please click here.



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