PRC FAQs

This page will be updated as and when questions come in from customers, so please make sure you check it regularly for the most up to date information.

Q. When will I know what is going to be done to my PRC home?

A. As we have done to date, we will provide regular newsletters to inform our tenants of what is planned in the next few years. In addition, members of the Regeneration Team are available to answer any questions you might have.

Q. There is a lot of conflicting information going around - what do I believe?

A. We are very aware that there is an awful lot of speculation and rumour about the future of the PRC properties. We understand that this can be upsetting and worrying. Please be assured that any new information about the PRCs will come directly from North Devon Homes, usually in the form of a newsletter or a letter.

Q. I'm worried I am going to have to move out of my house or have work start on my house without much notice or involvement, could this happen?

A. You will not have to leave your home suddenly or be faced with major works on your home with only a couple of weeks notice. Whether your home is to be repaired or replaced we will come and discuss this with you and ensure that you are given plenty of time to prepare for these changes. We will work with you to minimise any disruption to you and your family and provide help where necessary.

Q. How will you be keeping customers in PRC homes up to date about things?

A. If we have any new information about the PRC's we will use this website, newsletters and personal visits to keep you informed and ensure you receive all the facts directly.

Q. Who do I speak to at North Devon Homes if I have any questions or worries about my home?

A. If you have any questions about anything on this page or about the PRC Project please contact a member of the PRC Project Team. Please visit the Meet the Team page for their contact details.