North Devon Homes is responsible for maintaining the structure and exterior of your property to a good standard and you are responsible for internal decoration and your own fixtures and fittings. The table below gives a full guide as to who is responsible for repairs to various items around your home.
| Item | Who Is Responsible? | Exceptions |
| Back Boiler | NDH | Rayburns, woodburners etc. installed by tenant |
| Banisters (internal) | NDH | |
| Baths | NDH | |
| Bin Shelters | NDH | |
| Brickwork (inc. air bricks) | NDH | |
| Ceilings | NDH | |
| Chimney (inc. pots and cowls) | NDH | |
| Chimney Sweeping | Tenant | |
| Clothes Posts | NDH | |
| Coal Bunkers | NDH | Rayburns, woodburners etc. installed by tenant |
| Cookers (individual) | Tenant | Solid fuel cookers provided by NDH |
| Communal areas to flats | NDH | |
| Communal TV aerials | NDH | |
| Cupboards | NDH | |
| Damp proof course | NDH | |
| Decoration - internal | NDH | |
| Decoration - external | NDH | |
| Doorbell | Tenant | Where fitted by NDH |
| Doors - external | NDH | |
| Doors - internal | NDH | |
| Door fittings (inc. handle and letterbox) | NDH | |
| Door frames | NDH | |
| Door locks - external | NDH | Where tenant has lost or broken key |
| Door name plate | Tenant | |
| Down pipe (soil/rain water) | NDH | |
| Drainage (inc. blockages) | NDH | |
| Driveways | NDH | |
| Drying areas | NDH | |
| Electric heating | NDH | |
| Electric plugs | Tenant | |
| Electric wiring (inc. sockets, switches and lighting) | NDH | |
| Emergency lighting (communal) | NDH | |
| Entry systems | NDH | |
| Estate footpaths, walls | NDH | |
| Fascia boards/soffit boards | NDH | |
| Fence - boundary to road/path | NDH | |
| Fence - dividing properties | NDH | |
| Fire alarms | NDH | |
| Fire basket | NDH | |
| Fire grates and surrounds | NDH | |
| Fireplace tiles | NDH | |
| Fire - gas or electric | NDH | |
| Floorboards | NDH | |
| Floor tiles | NDH | |
| Foundations | NDH | |
| Fuse box | NDH | |
| Fuse wire/cartridge | Tenant | |
| Fuse on plug | Tenant | |
| Gas heating | NDH | |
| Gas water heater | NDH | |
| Gas piping | NDH | |
| Garages | NDH | Timber garages erected by tenants |
| Greenhouses | Tenant | |
| Garden Path - front, rear, side | NDH | |
| Garden Sheds | Tenant | |
| Gates | NDH | |
| Glass - external | NDH | |
| Glass - internal | NDH | |
| Guttering | NDH | |
| Hatch to loft | NDH | |
| Handrail - external | NDH | |
| Handrail - internal | NDH | |
| Immersion Heater | NDH | |
| Insulation to cold water tanks and pipe work in loft | NDH | |
| Keys (replacement) | Tenant | |
| Kitchen fittings and worktops | NDH | |
| Lifts | NDH | |
| Light holders (ceiling pendants and roses) | NDH | |
| Light bulbs and fluorescent tube/starter | Tenant | Communal areas |
| Lock ups | NDH | |
| Outbuildings | Tenant | Where provided by NDH |
| Overflow pipes | NDH | |
| Parking areas | NDH | |
| Path giving main access to house | NDH | |
| Pigeon lofts | Tenant | |
| Plaster (plasterboard) | NDH | |
| Play areas | NDH | |
| Plugs and chains for sinks, basins and baths | Tenant | |
| Porch | NDH | |
| Pulley (for clothes line) | NDH | |
| Pumps | NDH | |
| Radiators | NDH | |
| Retaining walls in garden | NDH | |
| Roof (inc. tiles and slates) | NDH | |
| Roof light (skylights) | NDH | |
| Rotary dryer | NDH | |
| Sheds | Tenant | Where provided by NDH |
| Shower unit | Tenant | Where provided by NDH |
| Sink base units | NDH | |
| Sink unit top | NDH | |
| Skirting | NDH | |
| Smoke Detectors | NDH | |
| Sockets (electrical) | NDH | |
| Soft furnishings | Tenant | |
| Solid fuel central heating | NDH | |
| Spin/Tumble Dryers (communal) | NDH | |
| Stairs (communal access) | NDH | |
| Stairs (communal access) | NDH | |
| Stairs (internal) | NDH | |
| Stair lighting (communal) | NDH | |
| Steps | NDH | |
| Switches (electrical) | NDH | |
| Taps | NDH | |
| Toilets | NDH | |
| TV Aerial | Tenant | Communal system installed by NDH |
| Ventilators | NDH | |
| Wash hand basin | NDH | |
| Washers on taps and ball valves | NDH | |
| Washing machine (communal) | NDH | |
| Water heating | NDH | |
| Water supply (hot and cold storage tanks and pipes) | NDH | |
| Window frames | NDH | |
| Window fittings | NDH | |
| Window sash cord | NDH | |
| Window sill | NDH |
IF YOU CAUSE DAMAGE TO ANY PART OF YOUR HOME YOU WILL BE RESPONSIBLE
FOR THE REPAIR.
