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Repairs Responsibilities

North Devon Homes is responsible for maintaining the structure and exterior of your property to a good standard and you are responsible for internal decoration and your own fixtures and fittings. The table below gives a full guide as to who is responsible for repairs to various items around your home.  

Item  Who Is Responsible? Exceptions
Back Boiler NDH Rayburns, woodburners etc. installed by tenant 
Banisters (internal) NDH
Baths NDH
Bin Shelters NDH
Brickwork (inc. air bricks) NDH
Ceilings  NDH
Chimney (inc. pots and cowls) NDH
Chimney Sweeping  Tenant
Clothes Posts NDH
Coal Bunkers NDH Rayburns, woodburners etc. installed by tenant 
Cookers (individual) Tenant Solid fuel cookers provided by NDH
Communal areas to flats NDH
Communal TV aerials NDH
Cupboards NDH
Damp proof course NDH
Decoration - internal NDH
Decoration - external   NDH
Doorbell Tenant Where fitted by NDH
Doors - external NDH
Doors - internal NDH
Door fittings (inc. handle and letterbox) NDH
Door frames NDH
Door locks  - external NDH Where tenant has lost or broken key
Door name plate Tenant
Down pipe (soil/rain water) NDH
Drainage (inc. blockages) NDH
Driveways NDH
Drying areas NDH
Electric heating NDH
Electric plugs Tenant
Electric wiring (inc. sockets, switches and lighting) NDH
Emergency lighting (communal) NDH
Entry systems  NDH
Estate footpaths, walls NDH
Fascia boards/soffit boards NDH
Fence - boundary to road/path NDH
Fence - dividing properties NDH
Fire alarms NDH
Fire basket NDH
Fire grates and surrounds NDH
Fireplace tiles NDH
Fire -  gas or electric NDH
Floorboards NDH
Floor tiles NDH
Foundations NDH
Fuse box  NDH
Fuse wire/cartridge Tenant
Fuse on plug Tenant
Gas heating NDH
Gas water heater NDH
Gas piping NDH
Garages NDH Timber garages erected by tenants
Greenhouses Tenant
Garden Path - front, rear, side NDH
Garden Sheds Tenant
Gates NDH
Glass - external NDH
Glass - internal NDH
Guttering NDH
Hatch to loft NDH
Handrail - external NDH
Handrail - internal NDH
Immersion Heater NDH
Insulation to cold water tanks and pipe work in loft NDH
Keys (replacement) Tenant
Kitchen fittings and worktops NDH
Lifts NDH
Light holders (ceiling pendants and roses) NDH
Light bulbs and fluorescent tube/starter Tenant Communal areas
Lock ups  NDH
Outbuildings Tenant Where provided by NDH
Overflow pipes NDH
Parking areas NDH
Path giving main access to house NDH
Pigeon lofts Tenant
Plaster (plasterboard) NDH
Play areas NDH
Plugs and chains for sinks, basins and baths Tenant
Porch NDH
Pulley (for clothes line) NDH
Pumps NDH
Radiators  NDH
Retaining walls in garden NDH
Roof (inc. tiles and slates) NDH
Roof light (skylights) NDH
Rotary dryer NDH
Sheds Tenant Where provided by NDH
Shower unit Tenant Where provided by NDH
Sink base units NDH
Sink unit top NDH
Skirting NDH
Smoke Detectors NDH
Sockets (electrical) NDH
Soft furnishings Tenant
Solid fuel central heating NDH
Spin/Tumble Dryers (communal) NDH
Stairs (communal access) NDH
Stairs (communal access) NDH
Stairs (internal) NDH
Stair lighting (communal) NDH
Steps NDH
Switches (electrical) NDH
Taps NDH
Toilets NDH
TV Aerial Tenant Communal system installed by NDH
Ventilators  NDH
Wash hand basin NDH
Washers on taps and ball valves NDH
Washing machine (communal) NDH
Water heating NDH
Water supply (hot and cold storage tanks and pipes) NDH
Window frames NDH
Window fittings NDH
Window sash cord NDH
Window sill NDH

IF YOU CAUSE DAMAGE TO ANY PART OF YOUR HOME YOU WILL BE RESPONSIBLE
FOR THE REPAIR.



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