Our Visions, Values and Aims
"Working together to create communities where people want to live"
We are committed to achieving this vision. We aim to create a business culture which enables us to deliver this vision efficiently and effectively. Our corporate values provide a clear structure which will support us in achieving this.
Our five corporate values are the F.A.C.T.S.:
- Flexibility in our approach
- Accountable to our customers and each other
- Compassionate, professional and polite
- Team NDH - working together
- Service excellence
They set out the way we want to work with each other, our customers and our partners to deliver the following objectives:
- Me: placing customers at the heart of what we do
- My Home: maintaining quality affordable homes
- My Neighbourhood: improving, supporting and developing our neighbourhoods
- My Landlord: improving and offering good value for money