Giving a compliment or leaving feedback
Making a complaint
If you would like to make a formal complaint, please read our Customer Complaints Leaflet below and complete our form, giving as much detail as possible including how we can resolve your complaint to your satisfaction. If you would like to make a complaint over the phone, please call 01271 313 361.
To read our Complaints Policy please click below
To read our Compensation Policy please click below
Contacting the Housing Ombudsman Service
If you wish to seek advice regarding your complaint or you reach the end of the complaint process you can contact the Housing Ombudsman service. You can contact the Housing Ombudsman Service in the following ways: