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Independent living consultation

Getting Involved

At North Devon Homes we listen to our customer’s views so that together as a team we can give customers the voice to improve and co-design your services. Our approach to involve you is very flexible as we know everyone has different time commitments.

We have a range of ways you can take part from filling in online surveys to joining our Customer Board Partnership (CBP), Scrutiny or Customer2Customer groups which you can find more about below. No experience or qualifications are needed, everyone is welcome, transport (if required) and refreshments available at most our events.

Why should I get involved?

  • Tell us what you think, share your ideas and help us improve services
  • Ensure we understand what matters to our customers
  • Learn how we work
  • Be part of the decision-making process and influence how your rent money is spent
  • Make lasting improvements to our services for the benefit of all customers
  • Enhance and develop efficiency and effectiveness
  • Make a real difference to customer homes and neighbourhoods
  • Learn new skills and make new friends

Want to get involved?

Just call our Customer Development Officer on 01271 313384 or simply email [email protected].

Below is a video on just one of our Customer Involvements groups - the Customer Health and Safety Partnership Forum. A great example of customers working together with NDH to achieve great outcomes for other customers.